Q: Do you have a mimimum order?
A: No, there is no minimum order for our cards.
Q: Do you add V.A.T. (T.V.A.) to your card prices?
A: No. We are a small company and not registered for T.V.A.
Q: Can I use any other method of payment other than Paypal?
A: We only use Paypal as our payment method. Cheques cannot be accepted. The reason for this is that, by the time a cheque arrives, another customer may have bought the same cards online, and we would therefore be unable to fulfil your order.
Q: Do I need a Paypal account?
A: No, you do not need a Paypal account in order to use this service.
Q: Do you see my credit card details?
A: No, we do not see your credit card details.
Q: What personal information do you collect?
A: The only information we collect is your email address, your name, telephone number and your address. We do not pass on your personal information to any third party.
Q: How do I know that the website is up to date and that I will get what I order?
A: Our website is updated regularly when we have deliveries of cards. If you wish you can call us on 04 68 78 23 34 (languages spoken English and French) or send us an email at info@englishgreetingscards.com
Q: Do you post to countries other than France?
A: Yes, we currently accept orders from the following countries: Andorra, Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Monaco, Netherlands, Portugal, Romania, Spain, Sweden, Switzerland, Turkey and the United Kingdom.
If you have any questions that are not answered here, please email us at info@englishgreetingscards.com or telephone on 04 68 78 23 34 and we will be happy to respond. |